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KAISER MEDICAL INSURANCE BROKER

Selecting a broker-agent (California health insurance)

Choosing a qualified, professional insurance agent should be as important to you as choosing your doctor, your accountant, or any other professional. Being an informed consumer is the best way to find the right insurance Broker-agent. If you are selecting an agent or broker for the first time, one or your best resources to use in selecting that individual is an already satisfied client! Ask your relatives, neighbors or co-workers about their agent and their insurance company and the level of service and professionalism the agent gave them.

The following are excellent questions to ask when selecting someone to protect you, your family and your assets.

o How did the agent and company respond?
o Has the agent been courteous and prompt in responding to their questions and conditions of their policies?
o Did the agent take the time to fully explain the terms and conditions of their policies?
o Does the agent periodically contact them to update cove rages?
o Have they experienced a claim?

Once you have selected an agent to deal with, you wish to verify his or hers licensing status with the Department of Insurance. Inquire of their license(s), as they must be posted in view of the public. As of January 1,1997, all agents and brokers are required to include the department of Insurance issued license number on all will enable you to verify licensing status with our Department. Ask companies they represent. It is wish to shop for coverage among several insurance companies and among several agents to determining the best insurance coverage for your needs.

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